Frequently Asked Questions (FAQs)

Do I need travel insurance?

While not mandatory, we strongly recommend comprehensive travel insurance for all our clients.

What happens if there's bad weather during our tour?

We'll do our best to adjust the itinerary if weather affects planned activities. Safety is our primary concern.

Do your drivers speak English?

Yes, all our drivers and guides are fluent in English. Guides that can speak other languages can be sourced if required.

If you have any questions not addressed here, please don't hesitate to contact us directly.

How do I book a tour with Crystal Tours Ireland?

You can book a tour through our website, by email, or by phone. Contact details and Booking form are provided on our 'Contact Us' page.

What payment methods do you accept?

We accept credit cards and bank transfers.

Is a deposit required to secure a booking?

Yes, a 50% deposit is typically required. The amount varies depending on the tour type and will be specified at the time of booking.

When is full payment due?

Full payment is due 30 days before the start date of your tour.

Can I request stops at specific shops?

Absolutely! We're happy to customise the itinerary to include your preferred shops.

Is there a limit to how much I can carry on shopping tours?

There's no limit to your purchases, and our spacious vehicles can accommodate a substantial amount of shopping bags. However, please be aware of any customs regulations in your home country.

How many people can join a shopping tour?

Our vehicles can comfortably accommodate up to 6 shoppers, ensuring everyone has space for their purchases.

Can I customise my tour itinerary?

Absolutely! We specialise in creating bespoke itineraries tailored to your interests and preferences. Let us know your ideas and suggestions!

What's included in the tour price?

Our tour prices typically include transportation in a luxury vehicle and an expert guide. Entrance fees to attractions listed in the itinerary, meals and accommodation are not included.

How many people are typically on a luxury private tour?

Our luxury private tours are exclusive to you and your party, whether that's just you, your family, or a small group of friends. We do not combine different parties on these tours.

Can we make stops that are not on the itinerary?

Yes, we can be flexible with our routes and stops, time permitting. We are always willing to accommodate special requests where possible. Please discuss any specific requests with your driver or guide.

What types of vehicles do you offer?

We offer a range of luxury vehicles, including sedans, SUVs, and mini buses, depending on your group size and preferences. Please send us your preferences.

Is there room for luggage in your vehicles?

Yes, our vehicles have ample space for luggage and shopping purchases. Typically there is room for one medium sized suitcase and one carry on for each passenger.

Do your vehicles have Wi-Fi and other amenities?

Yes, our vehicles are equipped with Wi-Fi, complimentary drinks, and other amenities to ensure your comfort.

Can you accommodate passengers with disabilities?

Yes, we strive to accommodate all passengers. Please inform us of any special requirements at the time of booking so we can make appropriate arrangements.

Do you provide child seats?

Yes, child seats can be provided upon request. Please let us know at the time of booking if you need any.

Are pets allowed on tours?

Guide dogs are allowed in our vehicles but must be declared at the time of reservation.

What is your cancellation policy?

Our cancellation policy varies depending on the tour type and how far in advance you cancel. Please refer to our Terms and Conditions for detailed information.

Can I change the date of my tour after booking?

Yes, you can change the date of transport-only tours up to 30 days before departure without charge, subject to availability.

Do I need to bring my own golf clubs?

You're welcome to bring your own clubs. If you prefer, we can arrange club rentals at most courses.

Can you book tee times for us?

Yes, we can arrange tee times as part of your golf tour package.

How many people are typically on a luxury private tour?

Our curated private tours are exclusive to you and your party, whether that's just you, your family, or a small group of friends. We do not combine different parties on these tours.

Can I customise the itinerary of a pre-designed tour?

Yes. While we've carefully crafted our tours to showcase the best of each region, we're always happy to adjust the itinerary to suit your interests and preferences.

What's included in the tour price?

Our tour prices typically include transportation in a luxury vehicle, an expert guide, and entrance fees to attractions listed in the itinerary. Meals and accommodation are not included to allow for flexibility, but we'd be happy to make recommendations or arrangements upon request.

Crafting Unforgettable Irish Dreams